About this event

In recent years, the financial services sector around the world has come under increasing scrutiny around the way it deals with its customers.

The July introduction of the UK Consumer Duty regime is another step in that process, following legislative changes such as the Hayne Royal Commission reforms in Australia and the COFI regime in New Zealand.

Now we are a few months into the new Consumer Duty regime, it’s time to take stock of what the Duty entails, what the FCA is looking for and how similar regimes around the world are being rolled out.

The key topics we are looking to cover are as follows:

  • Review of the FCA State of Play webinar up from December 23.
  • Lessons from Australia and New Zealand on firms' experience with similar requirements.
  • How are firms responding with 6 months to go before the first submission deadline?
  • Key focuses for 2024.
  • How LexisNexis and Protecht can support a firm’s Consumer Duty obligations.
Join Michael Nelson, Senior Product Specialist at LexisNexis Regulatory Compliance, and Charles Low, Senior Business Development Manager of Protecht, to explore these issues and show how together, LexisNexis and Protecht can help you better understand and respond to these new requirements.

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