Since qualifying with the firm in 2007, Louise has focused on commercial dispute resolution and risk management, including procurement challenges, public law disputes and high value complex contractual disputes (including warranty claims, shareholder disputes and litigation involving large scale project agreements) in a number of sectors.
She has particular experience of the management of confidential data and information in disputes (whether personal or business data).
Louise acts for both public and private clients, and provides advice on live claims alongside dealing with alternative dispute resolution, dispute avoidance and risk management support. She assists with contract negotiations and terminations, contractual exit strategies and settlements, high profile judicial reviews and supporting tender teams with complex procurement processes and the related contracts.
Louise has particular experience in a number of sectors, including retail, manufacturing and transport, and is particularly known for her expertise in the health sector, dealing with claims for private providers of products and services to the NHS, and also advising on the management of complex contractual disputes.
Louise's recent experience includes:
· advising private companies on procurement disputes and finessing their procurement strategy to bid for, win and deliver more public contracts
· advising private and public sector organisations on complex and/or critical issues, including the management, re-negotiation, default and termination of major contractual relationships, including outsourcing arrangements and IT infrastructure projects, including advising a major high street pharmacy on achieving a clean exit from the supplier of its patient records management (PRM) system and the associated hard and software
· supporting high-net worth individuals with warranty claims, earn out disputes, unfair prejudice and minority shareholder claims, following the sale of businesses in the retail, manufacturing and engineering space, including successfully achieving a drop hands settlement on a multi-million warranty claim stemming from the sale of a business
· dealing with contractual claims and contentious supplier exits in the telecoms, pharmacy and retail sectors, including the exit of a global call centre operator plc from its contract with a high street retailer
· acting for a manufacturer in a dispute in both England and Northern Ireland relating to its Irish distributor and customer over the termination of distribution arrangements and withholding of associated payments and
· advising a large telecoms plc on various sub-contractor and contractual disputes relating to the Project Agreement signed for the build and maintenance phases of an expanded broadband network in the north of England and acting for local authorities in dispute avoidance measures when managing their contracts with subcontractors for the design and build of superfast broadband networks.