Purvi Parekh

This Practice Note provides an overview of the types of communications services commonly outsourced and the reasons for outsourcing. Typical outsourcing structures are also explored, together with key provisions, service levels, benchmarking, warranties and additional issues.

This Practice Note provides guidance upon the EU Roaming Regulations, which govern mobile phone roaming in the EU. In particular, it considers the 'roam like at home' roaming implementing regulation, pursuant to which roaming charges were abolished across the EU with effect from 15 June 2017.

This Practice Note considers the requirements under the Electronic Communications Code for electronic network providers who have been designated as ‘Code operators’ under the Code to comply with certain requirements in order to demonstrate that they have sufficient funds to meet their liabilities.

This Practice Note considers the regulation of the resale of mobile voice services, with a particular focus on the UK market. Resale normally takes place when a smaller mobile operator buys services from a larger operator which has been allocated a range of spectrum, and the smaller operator then resells those services in the market. In this scenario, the end customer normally has no contact with the underlying mobile operator and as far as the customer is concerned, its relationship is with the smaller operator and it is the smaller operator that provides the service.

This Practice Note provides practical guidance on the General Conditions of Entitlement published by the Office of Communications. The General Conditions of Entitlement comprise the general regulatory rules governing the provision of electronic communications networks and services.

This is a Precedent interconnection agreement for use in the telecommunications sector and pursuant to which two operators of electronic communication networks agree terms upon which to interconnect their networks in order to be able to send and receive electronic communications and provide each other with services.

A mobile virtual network operator (MVNO) is a mobile communications service provider that contracts with a mobile network operator (a supplier) for the resale of mobile services. The transaction is a ‘white label’ resell meaning that the end customer has no contact with the underlying supplier and as far as the customer is concerned, its relationship is with the MVNO (and it is the MVNO that provides the services). This Precedent serves as an agreement between the MVNO and a supplier for such a transaction. It is drafted on the basis that the supplier and MVNO are directly entering into a services arrangement for the resale provision of mobile services.