This Practice Note covers the regulated activity of advising on the conversion or transfer of pension benefits (which may be carried out, eg in the context of DB to DC transfer) under Regulation 53E of the Financial Services and Markets Act (Regulated Activities) Order 2001, SI 2001/544, the persons who are permitted to carry out this regulated activity, and the Financial Conduct Authority’s (FCA’s) rules and requirements on how this regulated activity should be carried out, including considerations relating to the client’s best interests, producing and communicating a transfer value analysis, and advice in relation to enhanced transfer value exercises. This Practice Note also considers recourses available where the advice provided was unsuitable.