Leading as a strategic partner to companies around the world, encompassing 85% of the 200 largest Forbes Global 2000 companies, Capgemini has leveraged technology to enable business transformation for more than 50 years.
With a focus on helping to drive value, the group draws on profound industry experience to foster business transformation and support clients to address a wide scope of business needs and embrace key technology.
One Easy-to-Use Platform
Consisting of more than 25 staff, the UK and Ireland legal team at Capgemini is primarily composed of commercial specialists based in the UK, with a small employment law and data protection team, as well as several lawyers located in other European countries.
The integration of legal research and practical guidance within one platform has proven to be highly beneficial to the Capgemini legal team. The team values the seamless way in which they can jump between the two tools, using Lexis+ for legal research and utilising access to up-to-date legislation and cases and comprehensive practical guidance content such as precedent clauses across a range of practice areas including commercial, employment, competition, disputes, and data protection law.
“We needed a tool that incorporated all the legal information we needed in one place, with competitive pricing and proactive account management.”
Marisha, Commercial Lawyer at Capgemini, who is increasingly focusing on legal operations, and the team can access a wealth of legal content quickly and easily in a process they find to be “very straightforward”; saving valuable time on legal research around legislation and allowing the team to focus on higher-value legal work.
“LexisNexis made this process unbelievably smooth and adapted [the package] to our specific needs. The customer service we have received from first engaging with LexisNexis has been excellent.”
Implementation and Integration: A Tailored Package
Competitive pricing and proactive account management were two criteria pivotal to Capgemini’s decision to choose Lexis+. The ability to create a tailored content package to suit the team’s needs has enabled efficient access to the core legal content Capgemini requires in their day-to-day operations, allowing for a streamlined workflow fueled by trusted LexisNexis content.
“LexisNexis will adapt to meet your team’s requirements and are incredibly customer focused. The support at every stage from the initial quote, integration, upgrades, user amendments, training and renewal is second to none.”
Customer Support and Seamless Upgrades
Proactive and responsive customer service is important to Marisha and the rest of the team, and this was a key factor in the decision to choose Lexis+. LexisNexis prides itself on the customer service it offers, with dedicated customer support and onboarding teams. The team utilises bespoke training and support, which, in Capgemini’s experience, is “provided responsively and pro-actively” to monitor team usage and engagement while ensuring that the team is maximising the use capabilities of Lexis+ to improve efficiency and streamline legal work.
“It is easier to monitor team usage and maintain team engagement through the regular training sessions and annual usage reports.”
Summary
Lexis+ supports the day-to-day operations of the Capgemini legal team by offering access to the largest collection of UK law and legislation. This, coupled with comprehensive practical guidance across a range of practice areas within one easy-to-navigate platform, saves Capgemini significant time through the streamlining of their legal workflows.
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