Hallett & Co, a distinguished law firm with roots in Kent, has a proud tradition of providing high-calibre legal services across a diverse range of practice areas. Renowned for its client-focused approach and commitment to excellence, the firm constantly seeks innovative ways to support its solicitors in delivering timely and precise advice.
Marcus Self, a Partner in the Litigation department at Hallett & Co, has been instrumental in introducing Lexis+ AI into the firm's workflow. His forward-thinking approach to technology, combined with Lexis+ AI's cutting-edge capabilities, has driven measurable improvements in efficiency and productivity across the team. Through this innovative partnership, Hallett & Co continues to build on its reputation for delivering high-quality, responsive legal services.
“I was eager to adopt AI as soon as we could,” Marcus said, demonstrating his forward-thinking approach. “I had some experience with AI, and bringing it into my practice has certainly been worthwhile.”
The Challenge: Overcoming Task Inertia in a Demanding Legal Environment
Even as an efficient and capable solicitor, Marcus found that some tasks, particularly research and initial drafting, could consume valuable time. Starting from scratch often required extensive reading and analysis, which, at times, could delay client-facing tasks. Like many in the profession, Marcus found that “task inertia” sometimes made it challenging to dive directly into a new matter, especially under tight deadlines.
“Lexis+ AI helps me to avoid that initial delay,” Marcus explained. “As soon as I start working with it, I'm pointed in the right direction. That initial boost is invaluable, especially when time is tight.”
“Lexis+ AI helps me work smarter, and it's had a noticeable impact on both my day-to-day work and client satisfaction.”
Solution: Lexis+ AI as a Reliable Research and Drafting Partner
Marcus now relies on Lexis+ AI as a core component of his workflow, using it to kickstart his research and, on occasion, to assist in the preparation of first drafts of correspondence or other documents. As a skilled practitioner, Marcus appreciates that Lexis+ AI respects his expertise, serving as a highly effective assistant without overtaking his input.
“I can just get the tool to either answer my question or assist with a first draft. It's the ideal starting point,” Marcus explained. “And because it's such a reliable resource, I'm able to make my own additions and revisions quickly.”
With Lexis+ AI, Marcus can confidently turn around key tasks within a single working day. He now spends less time on extensive research sessions and more time engaged in high-value client work, a shift that has positively impacted both his productivity and the quality of service he and the wider firm deliver.
“I now feel like I can complete most tasks within the day,” Marcus noted. “Before, there was often more time spent on research or, frankly, some procrastination. Lexis+ AI has really enabled me to work faster without compromising quality.”
An Accessible, Straightforward Tool for Busy Legal Practitioners
One of Lexis+ AI's core advantages is its ease of use—a quality that Marcus values highly. Unlike some tools that require extensive setup or ongoing training, Lexis+ AI is immediately accessible, providing Marcus with a practical solution he can use with minimal friction. This simple, effective interface means Marcus spends less time on technical issues and more time focusing on casework.
“I think everyone can learn to use it. It's not one of those difficult, counter-intuitive tools. It's literally a box—write your question, press return, and you get a solid answer,”
Marcus said, reflecting his enthusiasm for Lexis+ AI's user-friendly design.
Trusted Resources: The Advantage of Lexis+ Content
Marcus has long relied on LexisNexis resources, particularly Halsbury's, for reliable legal information and guidance. With Lexis+ AI, Marcus enjoys the assurance that his research is based on LexisNexis's authoritative content—an advantage that enhances both the speed and accuracy of his work.
“Halsbury's has always been my go-to, so when Lexis+ AI incorporated Lexis' trusted database, it immediately stood out as a game-changer,” Marcus noted. “It provides the depth I need, and I know I'm getting reliable citable answers.”
Unlike basic or free AI tools, which often lack the precision required in a legal setting, Lexis+ AI allows Marcus to click through to original sources, confirm legal interpretations, and delve deeper, ensuring his output meets Hallett & Co's high standards.
“Other applications just can't match this level of detail. With Lexis+ AI, I can drill down into the content, click links, and verify the accuracy—all of which are essential to delivering reliable legal advice,” Marcus explained.
Results: A Noticeable Boost in Productivity and Client Service
Since adopting Lexis+ AI, Marcus has seen a marked improvement in his efficiency and overall output quality. By optimising routine tasks and enhancing research accuracy, he's empowered to deliver prompt, insightful legal advice to clients.
“Over the last 12 months, my productivity has increased significantly, especially since we began using Lexis+ AI,”
Marcus said. “Lexis+ AI helps me work smarter, and it's had a noticeable impact on both my day-to-day work and client satisfaction.”
Key Takeaways
Time Savings: Lexis+ AI has enabled Marcus to initiate research and, on occasion, drafting tasks efficiently, giving him a strong starting point without diminishing his expertise.
Enhanced Productivity: With Lexis+ AI, Marcus can turn around most tasks within a working day, a noticeable improvement that positively impacts client service.
User-Friendly Design: Lexis+ AI's simplicity allows Marcus to integrate it seamlessly into his workflow, increasing adoption without extensive training.
Reliable Resources: Access to LexisNexis's authoritative content, including Halsbury's, equips Marcus with a dependable and accurate foundation for his research.
By implementing Lexis+ AI, Hallett & Co are equipped to meet the demands of a dynamic legal environment, with Marcus leading the way in modernising their approach to legal research and drafting. His adoption of Lexis+ AI exemplifies how committed, capable professionals can leverage technology to enhance both productivity and quality in legal practice.
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