This Q&A deals with the question of the application of the cooling off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI 2013/3134 to purchases of products where an initial deposit is paid online and the balance is paid in person at the trader’s premises. It considers what types of contracts are given a cooling off period, and how a contract with an online deposit and the balance paid in person would be classified.