Beth Pipe, FCIPD

This Practice Note, produced in partnership with Beth Pipe of OnLive Learning, will provide you with the tools you need to structure and conduct a recruitment interview and ask the right questions to ensure you select the best person for the job.

This Practice Note on standing your ground explores some simple models to use in difficult or challenging situations.

This Practice Note on anticipating the response to major change provides additional guidance on Step 5 of the improving efficiency process, ie embedding the new process to overcome the problem you identified, have now measured, analysed and improved. People react in many different ways when faced with change, and this Practice Note considers the individual emotional impact of change and what you can do to engage and involve people in the change management and delivery process.

This Practice Note guides you through Step 5 of the improving efficiency process, ie embedding the new process to overcome the problem you identified, have now measured, analysed and improved.

This Practice Note explains ‘survivor syndrome’ and focuses on recognising and managing this syndrome along with how to re-engage those who remain in post after restructuring.

Delegation is an essential part of managing and developing your team—many of the skills they need to learn cannot be acquired solely by theoretical learning, they need to be able to adapt and apply that knowledge in the 'real world' with your expert guidance, and that is where delegation comes in.

This Practice Note sets out a simple five-step improving efficiency framework and illustrates how it works by way of a case study involving client complaints.

This Practice Note gives practical guidance on the human side of negotiation. When entering into any negotiation, be it a multimillion-pound business deal or agreeing the office coffee rota, there are two main elements to consider: firstly, the structure and stages of the negotiation and, secondly, the human aspect. This Practice Note considers the second aspect.

This Practice Note provides information about the learning and development (L&D) team. It covers the L&D department, L&D roles and line manager responsibilities for L&D.

This Practice Note explains what learning and development (L&D) is and provides information on any regulatory requirements that must be observed when undertaking L&D in your firm. It also includes guidance on assessing the contribution L&D makes to your business, why L&D departments sometimes fail, funding L&D, responsibility for L&D, and ensuring that L&D delivers results.

This Practice Note gives practical guidance on the structure and stages of a negotiation. When entering into any negotiation, be it a multimillion pound business deal or agreeing the office coffee rota, there are two main elements to consider—the structure and stages of the negotiation and the human aspect. This Practice Note considers the first element.

This Practice Note identifies key factors that contribute to ineffective time management and suggests practical solutions.

This Practice Note, written in partnership with Beth Pipe of OnLive Learning, describes and explains the pros and cons of different recruitment tools that can be used.

This Practice Note, produced in partnership with Beth Pipe of OnLive Learning, deals with key recruitment issues such as do you need to recruit at all, who should your recruit and how to recruit the right person.

This Precedent Preparing for your appraisal meeting—appraisee is intended for law firms. It provides guidance to the individual being appraised on how to prepare for a performance appraisal and personal development meeting (appraisal meeting).

This Precedent Preparing for your appraisal meeting—appraiser is intended for law firms. It provides guidance to the individual conducting an appraisal on how to prepare for a performance appraisal and personal development meeting (appraisal meeting).

This Precedent appraisal training presentation is intended for law firms. It has been designed as an aid to help you train your staff on how to prepare for an appraisal and what to expect of the appraisal process.

This Precedent presentation is intended for law firms. It has been designed as an aid to help you train your managers on conducting appraisals.