Pension liberation—key Pensions Ombudsman decisions up to 2018 [Archived]

Copyright © 2025 LexisNexis
Produced in partnership with Ben Fairhead of Arc Pensions Law
Practice notes

Pension liberation—key Pensions Ombudsman decisions up to 2018 [Archived]

Copyright © 2025 LexisNexis

Produced in partnership with Ben Fairhead of Arc Pensions Law

Practice notes
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ARCHIVED: This archived Practice Note looks at some of the key complaints that have been determined by the Pensions Ombudsman up to 2018 in relation to transfers of pension funds connected to pension liberation or pension scams. It is not maintained and is for background purposes only. For information on the different forms of pension liberation and the legal considerations relating to pension liberation, see Practice Notes: Pension liberation—an introduction and Pension liberation and pension scams—legal considerations.

A number of complaints have been determined by the Pensions Ombudsman in relation to transfers of pension funds connected to pension liberation or pension scams.

These can be seen as dividing broadly into three categories:

  1. •

    those where a requested transfer has been refused by the relevant trustee/provider, and the complaining member seeks an order requiring the transfer

  2. •

    those where a requested transfer proceeded, and the complaining member asserts that they have lost all or part of their pension funds as a result of the relevant trustee/provider failing to prevent

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Jurisdiction(s):
United Kingdom
Related legal acts:
Key definition:
Pension Liberation definition
What does Pension Liberation mean?

instance where funds are taken out of a pension scheme by the member (usually on the promise of financial incentive by an ‘adviser’ or ‘introducer’), but ultimately used in a way which is not authorised by HMRC (thereby giving rise to tax penalties). Tax evasion and/or fraud may be involved.

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