PO determination on transfer delay being maladministration even if within statutory timeframe (Quest S00483)

Table of contents

• Original news
• Summary
• What were the facts?
• What was the Pensions Ombudsman’s Determination?
• What was the impact of this determination?

Article summary

Pensions analysis: In Quest [S00483], the Pensions Ombudsman upheld a complaint from a member of the Local Government Pension Scheme that delays on the part of her employer and administrators and trustees of other schemes under which she had accrued pension rights had led to her suffering financial loss when she had sought to transfer her accrued rights into another pension scheme. Wyn Derbyshire of gunnercooke LLP looks at the decision.