HMPPS announces changes to official prison video calls for legal representatives guidance
The HM Prison and Probation Service (HMPPS) has published an updated guidance on changes to prison rules concerning official video call meetings, set to take effect from 20 January 2025. The update allows prison staff to intermittently observe video call participants from a control room screen without seeking prior consent, aligning the procedure with in-person visits. This visual-only monitoring aims to ensure call security without compromising privacy. Legal representatives and clients retain the option to refuse control room observation, in which case the call can proceed with physical area patrols, or they may opt for an in-person visit instead.