Public Accounts Committee report sounds alarm over inadequate CSPS administration
The Public Accounts Committee (Committee) inquiry into the Civil Service Pension Scheme (CSPS) has published a report highlighting concerns about the management of the CSPS, warning of declining service standards, weak oversight, and risks surrounding Capita’s upcoming takeover from current administrator MyCSP in December 2025. The Committee’s latest report found deep-rooted operational failings, long delays for pension members, and uncertainty over whether the Cabinet Office can ensure a smooth transition of services. The Committee’s findings underscore the risks inherent in outsourcing core pension administration and the need for stronger governance and oversight mechanisms. It has called on the Cabinet Office to demonstrate how it will safeguard service quality, protect member interests, and ensure continuity as Capita prepares to take control of one of the largest public sector pension schemes in the UK.