The following TMT news provides comprehensive and up to date legal information on What do legal teams need to know about AI standards?
The following Corporate Crime news provides comprehensive and up to date legal information on SFO bribery case could test unanswered legal principles
SRA Code of Conduct for individuals and firmsThis Practice Note provides guidance on the SRA Codes of Conduct, contained in the SRA Standards and...
Duties of confidentiality and disclosure 2019The protection of confidential information is a fundamental feature of the solicitor-client relationship...
Conflicts of interest 2019Conflicts of interest can cause difficult and serious problems for solicitors and law firms, both from a compliance point of...
Working with foreign lawyers—the Registered Foreign Lawyer (RFL) regimeThe Solicitors Regulation Authority (SRA) operates a registration regime for...
Client care letter—law firmsDear [Insert client’s name][Insert heading, eg matter description]Thank you for your instructions to act on your behalf in connection with [describe matter]. This Engagement Letter and the attached Terms of Business explain the basis on which we will be acting for
Can solicitors instruct themselves?Under the SRA Principles, you must act:•in a way that upholds the constitutional principle of the rule of law, and the proper administration of justice•with integrity•in a way that upholds public trust and confidence in the professionThe SRA Codes of Conduct
Handling complaints—law firmsComplaints are a business risk that cannot be avoided completely so must be handled and managed effectively.There are two key components to an effective complaints procedure:•an external, client-facing complaints policy—see Precedent: External complaints policy—law
Letter notifying client of change in conducting fee earnerRe: [Your matter]We are writing to inform you that[ subject to your agreement] [state name of new fee earner] will take over conduct of your matter [with immediate effect OR from [state date]]. This is because [state reason for the change].We
0330 161 1234