Q&As

Does the 14-day cooling off period under the  Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI 3134/2013 apply to computer equipment which has been opened and the manufacturer's seal broken?

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Published on: 26 February 2018
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In answering this Q&A, we have considered the issue of cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the Consumer Contracts Regulations 2013), SI 2013/3134.

The Consumer Contracts Regulations 2013

The Consumer Contracts Regulations 2013, SI 2013/3134 came into force on 13 June 2014 implementing the European directive on consumer rights. They apply to contracts entered into after 13 June 2014 between a consumer and a trader. Under the Consumer Contracts Regulations 2013, SI 2013/3134, reg 4, a ‘consumer’ means an individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft or profession. ‘Trader’ means a person acting for purposes relating to that person’s trade, business, craft or profession whether acting personally or through another person acting in the trader’s name or on the trader’s behalf.

Types of contracts under the Consumer Contracts Regulations

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Jurisdiction(s):
United Kingdom
Key definition:
Business premises definition
What does Business premises mean?

A trader’s ‘business premises’ means any: • immovable retail premises where the activity of the trader is carried out on a permanent basis, or • movable retail premises where the activity of the trader is carried out on a usual basis

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