This Practice Note summarises the key provisions of the UK’s Digital Markets, Competition and Consumers Act 2024 (DMCCA 2024) from a consumer protection perspective. This includes the revocation and replacement of the Consumer Protection from Unfair Trading Regulations 2008, SI 2008/1277, new rules for subscription and consumer saving scheme contracts and the revocation and replacement of Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015, SI 2015/542. It further considers the introduction of enhanced CMA enforcement powers.

On 24 May 2024, the Digital Markets, Competition and Consumers Bill received Royal Assent, becoming DMCCA 2024. The Act introduces significant reforms to UK consumer protection law, competition law and the regulation of digital markets. It is partly in force from the date of Royal Assent, however, most of the key provisions and obligations under DMCCA 2024 will be brought into force via secondary legislation.

This Practice Note considers the provisions of DMCCA 2024 from a consumer protection perspective and, where applicable, provides comparisons against the current law. For detailed consideration