Article summary
The Lending Standards Board (LSB) has announced the retirement of its standards of lending practice for personal customers (Personal Standards), effective 31 March 2025. The decision follows a full review in 2024, which found considerable overlap with the Financial Conduct Authority's Consumer Duty introduced in 2023. Despite the retirement, the LSB says it will continue to support firms in delivering better customer outcomes through new guidance and customer outcomes testing. Firms registered with the Personal Standards will be automatically de-registered from 31 March 2025.
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