Cancellation clauses and forms—business-to-consumer

Published by a LexisNexis Commercial expert
Precedents

Cancellation clauses and forms—business-to-consumer

Published by a LexisNexis Commercial expert

Precedents
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Cancellation clauses—doorstep or distance sales contracts

    1. 1

      Right to cancel

      1. 1.1

        You can cancel this contract within 14 days without giving any reason.[ However, for some Goods you do not have the right to cancel or you may lose the right to cancel in certain circumstances. This is further explained in clause 1.6 below.]

      1. 1.2

        [The cancellation period will expire 14 days after the day on which you, or someone you nominate, receives [the goods OR the last good OR the last lot or piece OR the first good].

      OR

      1. 1.3

        The cancellation period will expire 14 days after the day on which you, or someone you nominate, receives:

        1. 1.3.1

          the goods (unless one of the Options below applies to your order); or

        1. 1.3.2

          the last good (if you ordered multiple goods in one order and they are being delivered separately); or

        1. 1.3.3

          the last lot or piece (if you ordered a good that consists of multiple lots or pieces); or

        1. 1.3.4

          the first good (if you ordered goods to be delivered regularly over a set period of time).]

      1. 1.4

        If you want to cancel this contract, you

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Jurisdiction(s):
United Kingdom
Key definition:
Consumer definition
What does Consumer mean?

A consumer is a person acting outside the context of a trade, business or profession, but the definition takes different meanings depending on the context in which it is used. Therefore it is important to check the relevant law or regulation such as the Consumer Rights Act 2015 (CRA 2015), the Unfair Contract Terms Act 1977, the Sale of Goods Act 1979.

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