Scotland - OPG announces new PoA case management system
The Office of the Public Guardian in Scotland (OPG) has released the newly innovated Power of Attorney (PoA) case management system, expected to launch on the 28 January 2025. This initiative provides substantial capital towards digital transformation, targeted at improving customer service and minimising PoA processing times, through revised formats for PoA reference numbers and a temporary two-step workaround for declined PoAs lodged electronically.