HoC library publishes briefing paper outlining role and reform proposals for Parliamentary Ombudsman
The House of Commons (HoC) Library has published a research briefing on the Parliamentary Ombudsman, detailing its role and recent reform proposals. The briefing explains that the Ombudsman, established by the Parliamentary Commissioner Act 1967, investigates complaints of maladministration by government departments and certain public bodies. Key aspects of the current system include the requirement for complaints to be directed through an MP and for complainants to first approach the relevant department. The Ombudsman's remit covers non-devolved matters and UK government departments in relation to England, with separate systems existing for devolved administrations. The briefing also notes that the Parliamentary Ombudsman's powers and responsibilities are set out in the 1967 Act, as amended, and that reform proposals have been put forward, though specifics are not provided in this excerpt.