Starting and managing online claims

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HM Courts and Tribunals Service (HMCTS) has embarked on a significant reform programme for the justice system which aims to increase the efficiency and accessibility of civil proceedings, with the introduction of online court environments. Amendments have been made, and continue to be made, to the Civil Procedure Rules (CPR) to provide that certain proceedings are to proceed by electronic means, ie online rather than on paper.

The Judicial Review and Courts Act 2022 also provides for Online Procedure Rules (OPR) to govern the practice and procedure of online civil proceedings,

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Latest Dispute Resolution News

Minutes of the CPR Committee meeting—1 November 2024

The minutes of the CPR Committee (CPRC) meeting of 1 November 2024 (conducted in a hybrid format at The Rolls Building (Royal Courts of Justice) and via video conference) cover a number of issues including the Law Commission consultation on the law of contempt, Closed Material Procedure, Strategic Litigation Against Public Participation, the Digital Markets, Competition and Consumers Act 2024, the outcome of the Workplace Claims consultation and costs budgeting light.

Online Procedure Rule Committee minutes—2024 in review

The Online Procedure Rule Committee (OPRC), established under the Judicial Review and Courts Act 2022 (JRACA 2022), creates rules governing the practice and procedure for specific types of online court and tribunal proceedings across the Civil, Family and Tribunal jurisdictions (CFT). The OPRC holds regular meetings, for which the minutes are published. This News Analysis summarises the key developments in 2024 and looks forward to potential future developments.

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This week's edition of Dispute Resolution weekly highlights includes the Online Procedure Rule Committee’s minutes for 2024, the Minutes of the Civil Procedure Rule Committee of 1 November 2024 and the Court of Appeal decision in Bangs v FM Conway Ltd (relief from sanctions); dates for your diary; details of our most recently published content; and other information of general interest to dispute resolution practitioners.

MoJ publishes results from the Legal Problem and Resolution Survey 2023

The Ministry of Justice (MoJ) has published the results of the Legal Problem and Resolution Survey 2023, a comprehensive study involving 10,323 adults in England and Wales. The survey provides insights into the prevalence and nature of civil, administrative and family legal problems experienced by adults. It examines problem characteristics, outcomes, and the demographics of those affected. Additionally, the findings cover perceptions of online services and video-hearings in legal contexts. This data offers information for legal practitioners and policymakers on current trends in legal problem-solving and access to justice in England and Wales.

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