Consumer credit—ombudsman and guidance

Overview Content for select subtopic is not present

Powered by Lexis+®
Latest Financial Services News
View Financial Services by content type :

Most recent Consumer credit—ombudsman and guidance content

Checklists

UK Consumer credit—timelineThis timeline shows key developments relating to the UK's consumer credit regime. For earlier developments, see: Consumer...
15th Apr
Practice notes

Financial Ombudsman Service—essentialsPurpose of the Financial Ombudsman ServiceThe Financial Ombudsman Service (FOS) is an independent dispute...
31st Mar
Practice notes

The complaint-handling process of the Financial Ombudsman ServiceThe complaint-handling procedures of the Financial Ombudsman Service (FOS) are...
21st Mar
Checklists

Consumer credit—timeline (2011–2023) [Archived]This timeline outlines the key developments relating to consumer credit, from both a UK and EU...
18th Mar
Practice notes

Complaints handling by financial services firmsThe rules for how firms should deal with complaints by customers are contained in the Dispute...
18th Mar
Practice notes

FSMA 2000—private rights of action for breach of statutory dutyThis Practice Note explains the private rights of action (PROA) under the Financial...
18th Mar
Practice notes

Consumer Redress SchemesWhat is a consumer redress scheme?Since 2010, under section 404 of the Financial Services and Markets Act 2000 (FSMA 2000),...
18th Mar
Practice notes

Super-complaints and references to the FCABackground to super-complaints and referencesThe Financial Services Act 2012 amended the Financial Services...
18th Mar
Practice notes

Financial Ombudsman Service—remediesAwards by the FOSWhere a complaint to the Financial Ombudsman Service (FOS) is upheld, the FOS may order a...
20th Feb
Practice notes

Financial Ombudsman Service—voluntary jurisdictionThe Financial Ombudsman Service (FOS) has two areas of jurisdiction:•the compulsory jurisdiction (ie...
20th Feb
Practice notes

Financial Ombudsman Service—compulsory jurisdictionThe compulsory jurisdiction of the Financial Ombudsman Service (FOS) is defined in Chapter 2 of the...
20th Feb
Practice notes

Financial Ombudsman Service—eligible complainantsWhat is an 'eligible complainant'?In order to refer a complaint to the Financial Ombudsman Service...
20th Feb

Popular documents