Office manual

Office manual

The SRA does not require you to have an office manual, but it is important to ensure that your staff can access general information about how the office operates and know where to find all of the policies and procedures they need to be following.

Firms that have or wish to achieve the Legal Aid Agency (LAA) Specialist Quality Mark (SQM) will need to have an office manual and other firms may consider it to be good practice.

Legal accreditation schemes

Lexcel

Lexcel standard v6.1 says most

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